Operations Associate (Salesforce) - (Global: Remote)

London, United Kingdom   |   Full Time

This role can be fulfilled remotely.

You will help to execute, streamline and scale our revenue operations at Echobox. This role will involve supporting the ongoing development of our Salesforce.com environment; which includes day to day responsibility for configuring, maintaining and improving our CRM system.

Key Responsibilities:

  • Work with the Operations Director to automate revenue operations processes

  • Design and update processes to respond to business requirements as we scale

  • Responsible for managing data integrity and data cleaning

  • Design and maintain advanced Salesforce dashboards and reports to monitor performance of our Commercial Teams

  • Diagnose and resolve any technical problems with our Salesforce.com environment

About Echobox:

We are a fast-growing, research-driven company building an artificial intelligence that helps online publishers overcome the challenges they face every day. Using novel machine learning techniques, we are revolutionising the publishing industry and have a track record of building things that others have ruled out as impossible. Leading names from around the world rely on our product every day, including The Guardian, Condé Nast, Le Monde, The Sydney Morning Herald and The South China Morning Post.

After the successful launch of our second product, we are preparing to launch more new products in the coming quarters, and are expanding our commercial team as we scale the company. We’ve doubled our headcount in the past 12 months and are looking to increase it by a further 100% in the next 12 months.

Do you think you have what it takes to be part of Echobox? We'd love to hear from you.

Required Skills and Experience

  • Experience in working with stakeholders to design processes and configure technology solutions to complex business issues

  • Programming experience in Python and Java

  • Excellent data skills and attention to detail

  • Ability to multitask, prioritise and manage time effectively

Preferred Skills 

  • Experience is configuring Salesforce as an administrator

  • Programming experience in Apex

  • An ability and desire to learn new skills quickly

  • Passion for technology and startups


We pay competitive salaries to all employees. In addition, our global employees enjoy regular company-wide virtual activities, such as online poker evenings and fortnightly coffee catch-ups, for our team to get to know each other outside of work. Professionally, we host in-house conferences and an annual summer camp for all our global employees who are flown to and hosted in London. We ensure that all our employees also get local benefit contributions, the latest tech and a generous annual leave allowance.

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